Tord Olav Dønnum on the future of autonomous foodservice

by Richard Slawsky — Editor, Connect Media

Tord Olav Dønnum discusses how robotics, automation and artificial intelligence are reshaping foodservice operations and how autonomous kitchens can help operators improve profitability while preserving the human side of hospitality.

Beyond route drivers: The growing need for vending technicians

by Richard Slawsky — Editor, Connect Media

As vending machines, micro markets, smart coolers and unattended retail systems become increasingly sophisticated, operators need workers who can do far more than replace a bill validator or repair a refrigeration unit.

What the latest academic research says about kiosks and vending machines

by Richard Slawsky — Editor, Connect Media

Three recent studies examine topics ranging from customer acceptance of self-service kiosks to AI-powered healthcare kiosks and the growing role of vending machines in public health.

NYC expands public health vending to Staten Island

New York City has opened its first publicly supported health vending machines on Staten Island, according to a press release, providing free, 24/7 access to…

Foodservice

Foodservice is the “backbone” for many convenience services operators. The operator provides meals at a client location, usually preparing most of the food onsite. Convenience services operators often supplement this service with vending machines at the location.