How can vendors and operators work together successfully?

by Bradley Cooper — Editor, Connect Media

Vendors and operators need to rethink their relationship to be successful with automated retail.

Connect Media spotlights the 2026 Top Women in Retail Technology Awards

by Judy Mottl — Editor: RetailCustomerExperience.com & DigitalSignageToday.com, Connect Media

The 25 female retail innovators come from a variety of sectors, from brands striving to drive a rewarding customer experience to technology providers innovating solutions to help brands attain that goal.

The kiosk shift, part 3: From USB chaos to smarter kiosk architecture

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Modular kiosk design separates customer interfaces, payments and mechanical controls, helping operators diagnose faults, replace components and standardize fleets. Android and ARM platforms can support the shift, reducing complexity and service costs while keeping critical functions local when internet connections fail.

Toshiba VP shares insight on the retail tech deployment strategy

In this episode of the CX Innovators Podcast the topic is retail innovation. Naresh Keswani, VP of software and AI at Toshiba Global Commerce Solutions, shares insight on how to get the most of a retail technology deployment.

Agibot puts six robots through 24-hour convenience store test

Shanghai-based robotics company Agibot is testing six G2 robots in a 24-hour convenience store demonstration, assigning them tasks ranging from stocking…

Foodservice

Foodservice is the “backbone” for many convenience services operators. The operator provides meals at a client location, usually preparing most of the food onsite. Convenience services operators often supplement this service with vending machines at the location.