How self-service operators win by automating through curation

by Judy Mottl — Editor, RetailCustomerExperience.com & DigitalSignageToday.com

Josh Rosenberg, founder of Forward Thinkers, outlines challenges the self-service and automation industry and what operators need to do to overcome those challenges during a keynote at the 2025 Automated Retail & Kiosk Innovation Show.

What we learned at the Automated Retail and Kiosk Innovation Show

As automation moves deeper into physical environments, companies need to plan early for installation, maintenance, repair, and ongoing upgrades across their entire footprint.

Tennessee lawmakers push for free feminine hygiene vending machines in schools

Tennessee lawmakers are advancing legislation to launch a pilot program for free feminine hygiene vending machines in public schools.

Foodservice

Foodservice is the “backbone” for many convenience services operators. The operator provides meals at a client location, usually preparing most of the food onsite. Convenience services operators often supplement this service with vending machines at the location.