Balanced Vending builds on growth with First Choice deal

by Richard Slawsky — Editor, Connect Media

New York-based Balanced Vending expanded its operational footprint by acquiring First Choice Vending earlier this year, adding established routes and micro markets in New Jersey, while strengthening its presence across the New York City market.

Studies examine biometric kiosk adoption, predictive vending maintenance

by Richard Slawsky — Editor, Connect Media

Two academic studies examine what it takes to make unattended systems more useful to passengers and more reliable for operators.

Toshiba leader talks customer experience, mobile-first strategy

Eric Williams, senior account executive at Toshiba Global Commerce Solutions, shares insight on changing customer expectations, the value of a mobile-first strategy in the retail environment and how and why AI will be a game-changer going forward.

Virginia school district installs free book vending machines

Henry County Public Schools in Virginia has installed free book vending machines at its central office and all nine elementary schools as part of a…

Micro Markets

Micro markets are unattended areas in a building where customers purchase products from open shelves and containers, then pay for them at a self-service kiosk.