How can vendors and operators work together successfully?

by Bradley Cooper — Editor, Connect Media

Vendors and operators need to rethink their relationship to be successful with automated retail.

Free vending still needs an operating plan

by Richard Slawsky — Editor, Connect Media

Free health vending machines need more than startup grants. Reliable funding, clear staffing responsibilities and partnerships with vending operators can keep supplies available and equipment working. Programs must budget for restocking, repairs and rising demand to sustain public access after initial funding runs out.

The kiosk shift, part 3: From USB chaos to smarter kiosk architecture

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Modular kiosk design separates customer interfaces, payments and mechanical controls, helping operators diagnose faults, replace components and standardize fleets. Android and ARM platforms can support the shift, reducing complexity and service costs while keeping critical functions local when internet connections fail.

Toshiba VP shares insight on the retail tech deployment strategy

In this episode of the CX Innovators Podcast the topic is retail innovation. Naresh Keswani, VP of software and AI at Toshiba Global Commerce Solutions, shares insight on how to get the most of a retail technology deployment.

Study IDs ways to improve harm reduction vending for vets

Harm reduction vending machines could improve access to health supplies for formerly homeless veterans in supportive housing, according to a study published in…

ATMs & Kiosks

Convenience services operators often supplement their vending, coffee service, foodservice and micro market services with ATMs and kiosks. The kiosks play an integral role in micro markets, as noted in the micro market description above.