As vending gets smarter, ADA compliance gets more complicated

by Richard Slawsky — Editor, Connect Media

The evolution of vending technology is changing the conversation around ADA compliance. Touchscreens, mobile payments and more are becoming standard features across unattended retail, making accessibility questions significantly more complex.

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ATMs & Kiosks

Convenience services operators often supplement their vending, coffee service, foodservice and micro market services with ATMs and kiosks. The kiosks play an integral role in micro markets, as noted in the micro market description above.