10 winners named in the Automated Retail & Kiosk Innovation Awards 2026

by Richard Slawsky — Editor, Connect Media

Meet the winners of the ARKI Awards 2026, recognizing advances in self-service and unattended retail.

The kiosk shift, part 4: The real cost starts after deployment

by Ben Wheeler — Dir. of Business Dev. - Automated Retail, T-ROC

Operating a kiosk fleet takes more than low-cost hardware. Remote management, security updates, diagnostics, standardization and long-term support shape total ownership costs. This installment explores how Android and ARM platforms can help operators keep machines reliable, serviceable and economical at national scale.

Toshiba VP shares insight on the retail tech deployment strategy

In this episode of the CX Innovators Podcast the topic is retail innovation. Naresh Keswani, VP of software and AI at Toshiba Global Commerce Solutions, shares insight on how to get the most of a retail technology deployment.

Estonia proposes oversight for pharmacy vending machines

Estonia is moving to regulate pharmacy vending machines under legislation designed to expand access to medications while protecting competition among…

Coffee Service

Coffee service is a service that many convenience services providers offer. The operator typically places a coffee brewer free of charge to the customer location, then stocks the coffee station regularly and charges the account for the products.