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Articles
Vol. 52, No. 2, February 2012

Vending Features
Advanced Vending, Florida Fresh Team Up For Broader Coverage In Sunshine State
Tim Sanford
Advanced Vending Systems Inc. (Ringgold, GA) has merged its Florida operation with Florida Fresh Vending (Tampa). The combined operation will run as Florida Fresh Vending...

Apriva Extends Discounted Cashless Visa Rate To Vending Operators
Emily Jed
Apriva said its new discounted rates will allow vending operators to process the majority of their small-ticket cashless transactions much more cost-effectively...

Betson Renews Used Vending Machine Sales Alliance With ASI And CES
Nick Montano
The distribution giant renews marketing agreement with Automated Services International and Choice Equipment Sales for used and reconditioned vending machine sales...

Cantaloupe's Agrawal To Host Mobile Payments Webinar On Feb. 7
Emily Jed
Cantaloupe Systems' cofounder and CMO will discuss how emerging mobile and other cashless payment solutions will impact the vending industry...

Cantaloupe's Seed Enterprise Ramps Up Merchandising And Routing Capabilities
Emily Jed
New platform includes same technology available in Cantaloupe Systems' Seed Pro product, now enhanced with extra features to help vending operators increase revenue and save time...

Crane's Q4 Vending Machine And Payment Systems Sales Rise 13%; Money Controls Drives Growth At Merchandising Segment
Emily Jed
Crane Co. reported that sales in its automatic merchandising division rose $10.1 million, or 13%, in the 2011 fourth quarter. Full-year companywide sales are up 15%...

EVA Renews Alliance With Vending Paris; Show Opens On Oct. 24
Tim Sanford
The European Vending Association has renewed a partnership agreement with the organizers of the biennial Vending Paris convention and trade show formed two years ago...

EVA Welcomes BWT Water+More
Tim Sanford
Water treatment giant BWT water+more of Wiesbaden, Germany, is the latest organization to join the Brussels-based European Vending Association...

FTC Announces $2.32M Settlement Of Fraudulent Phonecard Lawsuit
by Staff Reporter


Kraft To Cut 1,600 Positions Ahead Of Split
Emily Jed
The Northfield, IL, food company said all job cuts will be in North America during the coming year. About 40% of the cuts will be made among sales positions...

Middle School Robotics Team Designs Electrolyzed Water Vender To Improve Food Safety
Emily Jed
A team of eight middle school students in Sacramento, CA, has designed an electrolyzed water vending machine that they're hoping will take top place at the FIRST Lego League Robotics Sacramento District Championship on Feb. 11...



Mike's Big Night: Fundraiser On Saturday Will Help CT Operator With Lou Gehrig's Disease
Nick Montano
Mike Pohorylo, 59, a vending operator from Connecticut, was diagnosed with amyotrophic lateral sclerosis last year, but he's determined to remain productive...

National Automatic Merchandising Association Readies OneShow's Las Vegas Debut: April 25-27
Tim Sanford
The opening session of NAMA's OneShow will kick off a program highlighting the revitalization of the vending industry. The leadoff event is set for Wednesday, April 25 at 1 p.m., and will be marked by new NAMA president and chief executive Carla Balakgie's first address, outlining her vision for the association...

NJ Vending Executive Charged With Defrauding Pepsi Bottling Group Of $2.9 Million
Emily Jed
The chief financial officer of Culinary Ventures Vending was arrested last week by FBI and IRS agents on charges he defrauded Pepsi Bottling Group of nearly $3 million...

Pyramid Technologies Debuts Aqua Series Water-Resistant Bill Validators
Emily Jed
The Aqua bill validator line is now shipping after more than a year of field-testing under all types of weather conditions...

Redbox Buys Rival NCR Corp.'s Kiosks for $100M; Coinstar Q4 Earnings Double
by Staff Reporter
Coinstar Inc. posted glowing fourth-quarter earnings with profits more than doubled, aided by Redbox automated DVD rentals. Separately, Coinstar said Redbox would pay $100 million to buy more than 10,000 kiosks from rival NCR Corp...

Scientists Say Sugar Should Be Regulated Like Alcohol And Tobacco
Emily Jed
A team of researchers say sugar should be identified alongside alcohol and tobacco as a health danger, and governments should tax sweetened drinks and food as part of their efforts to combat it...

Shanghai Will Host 2012 China Vending & Kiosk Show, June 27-29
Tim Sanford
The 9th annual China International Vending & Kiosk Show has been scheduled for June 27 through 29 at the Shanghai Mart exhibition and conference center...

Spindle Inc. Buys Spindle Mobile Assets, Names Bill Clark President
Tim Sanford
Spindle Mobile solutions include RhinoPay, a mobile application designed to enable "person-to-person" (P2P) and "business-to-person" (B2P) commerce across a variety of mobile networks and devices...

Study Challenges Link Between School Vending Machines And Weight Gain
Emily Jed
Penn State researchers publish study that found no link between school vending machines and weight gain among middle-schoolers...



Swap-o-Matic: One Man's Trash Is Another Man's Treasure
Emily Jed
A Parsons School of Design graduate has designed a vending machine that collects and distributes recycled goods to patrons free of cost...

Tuffronts Enhances New-Business Prospecting Service For Operators
Tim Sanford
Tuffronts is enhancing its new-account qualification and marketing program designed to help operators gain business. It builds on a service package it unveiled to its customers last month...



uFlavor Vending Machine Lets Patrons Concoct Their Own Drinks
Emily Jed
A technology startup is developing a do-it-yourself machine that invites patrons to customize drink flavors, and then mixes, bottles and labels the beverages before their eyes...

USAT Q2 Has Operating Loss Due To Audit Expenses; Increases In Connections And Transaction Volume Signal Continued Growth
by Staff Reporter
Cashless vending leader USA Technologies reported an operating loss of $1.9 million for its recently ended quarter. But the wireless technology company also posted substantial gains in revenue and connections...

USAT's 2-Tier Pricing Option Discounts Cash Transactions
Emily Jed
USA Technologies has announced the latest option available to vending operators using its ePort Connect service. It permits offering customers a discount for using cash...

USDA Issues New School Lunch Nutrition Standards
Emily Jed
The federal government is upping the ante with new school lunch guidelines that call for significant nutritional upgrades...

UVM Bans Bottled Water And Mandates Healthy Vending Options; Seeks New Contract
Emily Jed
The University of Vermont will ban the sale of bottled water on campus. It will also require that one-third of beverages sold in the campus's vending machines be "healthy alternatives" to sodas and other high-calorie and sugary drinks...

VEII Upgrades MIND Touchscreen Software To Simplify Setup, Ramp Up Interactive Experience
Emily Jed
Vendors Exchange International's update to its MIND touchscreen display makes it easier for vending operators to program and design their screens, and offers a more engaging interactive experience...

Vending Fleets: ROI Is Top Issue For Telematics Users; Driver Behavior Is No. 1 Reason For Use
by Staff Reporter
Every operation depends on its motor vehicle fleet. Most fleets, vending and amusement among them, understand the need for a telematics solution and are making the move to implement one if they haven't done so already...

Vending Industry Must Comply With New ADA Rules Beginning March 15
Emily Jed
Regulations change the reach range requirements for vending machines, among other accessibility requirements, and apply to public and private entities...

VendScreen Raises $12M In Funding
Emily Jed
A vending tech startup was one of eight companies to demonstrate their innovations to investors at the Portland Incubator Experiment. Investors applaud with $12 million...

Verizon-Redbox Joint Venture Challenges Netflix
by Staff Reporter
Verizon Communications and Coinstar Inc.'s Redbox unit have formed a joint venture that combines DVD rental kiosks and movie streaming offerings over the Internet...

Music and Games Features
Alabama Bingo Operator Begins Retrial
N. Montano
Former electronic bingo operator Milton McGregor, owner of the Victoryland casino in Shorter, AL, was set to return to court on Friday, Jan. 27...

Amusement And Vending Operators Get Cash Back In Firestone Partners Program Awards
Nick Montano
Firestone Financial's new loyalty program awards operators cash back or membership in two leading trade associations...

Bandai Namco Hosts ReRave Arcade At EAG Expo
by Staff Reporter
Bandai Namco Games is showing ReRave Arcade at the European Amusement and Gaming International Expo, running this week at London's ExCel Exhibition Centre..

Braintree, MA, Officials Clear Dave & Buster's Of Liquor Violation
N. Montano
City officials clear Dave & Buster's of any wrongdoing involving liquor license violations that happened Jan. 7 at its new location in Braintree, MA...

CA Pays ESA Another $950K In Legal Fees
N. Montano
California will pay $950,000 to the Electronic Software Association to cover the trade group's legal bills in a landmark videogame case argued before the U.S. Supreme Court...

Coast To Coast Drops Plush Prices In Face Of High Textile Costs
Nick Montano
In a tight and high-priced textile market, Coast to Coast Entertainment announced cost reductions for its plush products for cranes and redemption. The company is offering new mixes as low as 95¢ for 7" to 11" plush units...



Dallas Holiday Classic Closes Out 2011 Golden Tee Tour; Minnesota Man Is Player Of The Year
by Staff Reporter
The Power Events Golden Tee Tour ends with a flourish at Volcano’s Bar and Grill in Hurst, TX. Minnesota’s Andy Fox wins Golden Tee Player of the Year title...

EAG And BACTA Hail Strong Turnout, Increased Support For Annual Expo
Tim Sanford
The organizers of the third annual European Amusement & Gaming Expo expressed their satisfaction at "another great performance"...

FEU And TAP To Present First-Ever Excellence In Entertainment Awards At Amusement Expo
by Staff Reporter
Foundations Entertainment University and Tourist Attractions & Parks magazine have teamed up to launch a series of awards that recognize excellence in coin-op entertainment...

Florida, South Carolina Lawmakers Debate New Sweeps Video Laws
N. Montano
A senate committee in Florida votes in favor of sweepstakes games. A new bill in South Carolina proposes to ban the specialized videogames...

Industry Celebrates Pinball Giant Steve Kordek's 100th Birthday: Jan 20
by Staff Reporter
This week, friends and admirers of Steve Kordek will celebrate his remarkable life and achievements in pinball machine design...

Mixed Picture In Ordering Activity At IMA In Düsseldorf And Gratifying Increase In Visitor Numbers
PRESS RELEASE
Against the background of a new Amendment to the State Treaty on Gambling and the first state legislation on amusement arcades ordering activity at IMA presented a very mixed picture...

New Pinball Machine Pays Tribute To AC/DC
Nick Montano
Music fans can now rock out to popular AC/DC tracks while enjoying a game of pinball. The legendary band is the latest pop-culture symbol to be covered by Stern Pinball Inc...

Pac-Man Battle Royale Deluxe Sees Strong Demand
by Staff Reporter
Namco America's Pac-Man Battle Royale Deluxe is shipping, following a successful preview at the IAAPA Attractions Expo in Florida...

Raw Thrills And Betson Open Office In China
Nick Montano
Videogame developer Raw Thrills and Betson Enterprises have opened a joint full-service branch in Guangzhou to meet the growing demand of China's amusement marketplace...

ReRave Arcade Takes A Fresh Approach To Rhythm Video
Hank Schlesinger
Following the successful introduction of Friction, a two-player shooter, in 2011, New Jersey's Coast to Coast Entertainment continues its foray into the videogame arena with ReRave Arcade. It's about rhythm and reaction, and simplification for game operators...

Sens. Harkin And McCain Introduce Measure To Supplant $1 Bill With Coin
Tim Sanford
A bipartisan group of Senators led by Iowa's Tom Harkin and Arizona's John McCain has authored legislation designed to encourage wider circulation of dollar coins and set a timetable for phase-out of the $1 banknote...



Shelti Changes Name To Gold Standard Games; New Air Hockey Line Is In The Works
Nick Montano
Company owner Mark Robbins says new name better reflects "the future direction and focus of the company," which includes a new air hockey line...

UltraCade's David Foley Offers Details On Guilty Plea
N. Montano
The founder of UltraCade Technologies said all counterfeiting charges against him by the U.S. Department of Justice were dropped in exchange for his guilty plea to two lesser counts of conspiracy...

Venco Business Solutions' John Newberry Explains The ABCs Of ATM Success
Hank Schlesinger
Operators have found ATMs not only valuable tools for securing new locations, but profitable additions to equipment mixes. A veteran operator talks about running ATMs on today's vending and amusement routes...

Vermont's Jay Peak, Known For Skiing, Makes Splash With Waterpark And FEC
Hank Schlesinger
How do you top off a quarter-billion dollar resort investment in Jay, Vermont? The answer is simple: a lavish family entertainment center and state-of-the-art indoor waterpark...

Bulk Vending
Brand Unveils Dual-Role Tung Toos: Candy Plus Oral Ornamentation
Nick Montano
Brand Vending Products says it has the next flat-vending hit. Tung Toos are a novel fusion of candy and ephemeral body art -- and they've been very successful in the retail channel...

Gumball Thief Receives Felony Charges For $1.75 Caper
Hank Schlesinger
A wheelchair-bound thief was arrested at a Chinese restaurant in Joliet, IL, after he entered the eatery and began tampering with a bulk vending machine...

NBVA 'Crowdsources' Seminar Topics For Upcoming Las Vegas Meet
Hank Schlesinger
The National Bulk Vendors Association is asking its members to set the educational agenda through online balloting...

OK Manufacturing Unveils Gumball Falls
by Staff Reporter
New amusement gumball machine can operate with electronics for sound effects and LED lighting, or in basic mechanical format...

President Announces New Trade Unit During State Of The Union Speech
Hank Schlesinger
Depending on the scope of its responsibilities, the new government agency could impact the bulk vending and crane machine supply chains...

Editorial: Vending
Editorial
Asking The Right Question
Tim Sanford
Our earliest experiences with the vending industry included several interviews with executives of leading machine manufacturers, back in the late 1960s. One of them raised a question that we have pondered ever since: "What is the '10th vending product?" by Tim Sanford

Editorial: Music and Games
Going Social
N. Montano
There's a fast and simple way for operators to appear more relevant and likable in their communities. It's called "going social" -- but it's not about Facebook. We're talking about community activism and image... by Marcus Webb

Publications Outline Current Transformation Of Business Practices
Hank Schlesinger
In the bulk vending and coin-op businesses, there are important lessons to be learned from some odd goings on in contemporary business literature... by Hank Schlesinger

Bulk Vending and Crane Products
A&A Global Introduces Beavis & Butt-Head Stickers And Classic Tattoos


Allstar Reissues Top Flat Vend Lines, Gets Ready For NBVA Show


Spotlight On Prizes: 2012 Easter Merchandise


Spotlight: Sureshot's Hairclips And Coast To Coast's Ball And Plush Crane Kits


Coffee Service News
AdvancePierre Foods, Johnsonville Sausage Enter Exclusive Distribution Agreement

PRESS RELEASE
New alliance leverages AdvancePierre Foods' dynamic foodservice organization and distribution system to deliver Johnsonville Sausage to foodservice customers in U.S [press release]



AdvancePierre Launches Fast Fixin' Sandwich Bar Program
Emily Jed
AdvancePierre Foods' new self-serve program that allows foodservice and c-store customers to customize their own hot sandwiches...

Americans Spend An Average $3,000 A Year On Coffee And Lunch At Work
One-third of employees plan to cut back on spending at work in the New Year, according to Accounting Principals' Workonomix survey [press release]...

Autocrat Partners With RFI To Expand Ingredient Offerings
Emily Jed
The Rhode Island-based roaster said the partnership will better position both companies to ramp up market expansion and product development...

Crystal Rock Names New Managers, Opens Training Center
Emily Jed
The Connecticut-based pure water and coffee service firm bolsters staff and ramps up training facility for learning and development programs...

NCA Plans 2012 Convention For Charleston, SC, From March 22-24
Tim Sanford
The National Coffee Association of USA will conduct its annual convention at the Charleston Place Hotel in South Carolina's historic port city...

New Orleans To Host 2012 NAMA Coffee Tea & Water Show, Nov. 13-15
Emily Jed
The National Automatic Merchandising Association is heading to The Big Easy this fall for its fifth Coffee, Tea & Water Show...

Partnership Helps Commercial Kitchens Recycle Trap Grease Into Biofuels
Emily Jed
Foodservice operators can now recycle liquid waste into biofuels thanks to a new partnership between BlackGold Biofuels and SLM Facility Solutions Nationwide...

Sara Lee To Acquire Rights To Senseo From Royal Philips Electronics
Emily Jed
The two firms have collaborated on Senseo since 2001, with Sara Lee producing the coffee pods and Philips manufacturing and distributing the single-serve machines...

Second Florida Man Gets Jail Time For Coffee Vending Biz-Op Scam
Emily Jed
James Cummings of Boca Raton, FL, has been sentenced to prison for committing fraud for his role in a coffee vending machine business opportunity scheme...

Sodexo Q1 Revenue Jumps 8.1% To $5.9B
Emily Jed
Demand for the catering giant's services remained especially robust in emerging markets during its first quarter. But Sodexo cited a tough economic climate in Europe...

Tassimo Espresso T Discs Recalled By Kraft Due To Burn Hazard

PRESS RELEASE
The U.S. Consumer Product Safety Commission and Health Canada in cooperation with Kraft Foods announced a voluntary recall of Tassimo espresso T Discs...

Cover Stories


Ahead Of The Curve: USA Technologies Sustains Growth By Adding Value For Vending Operators
Emily Jed
When USA Technologies unveiled the ePort in 2000, it was offered in the context of a service that was the first of its kind: one-stop turnkey payments processing and telemetry for small-ticket, unattended self-service retail applications like vending. There have been many changes over the ensuing 12 years, but the company's flagship comprehensive payments processing and telemetry service continues to keep USAT in the forefront of the market...

Foodservice News
Sodexo's SMART Aids Sustainability Efforts
Emily Jed


Guest Columns
Nature Or Nurture? Candidates For Sales Roles Need Specific Personality Traits
by Kevin Daw
How do we select sales as a career? Should we? And how do we find sales talent for our organizations? What do great salespeople have in common? And can selling be learned by everyone? by Kevin Daw

Tell Clients What You Sell To Increase Sales Volume
by Len Rashkin
Let's take a look at how to inexpensively advertise to current customers in order to expand business, and without breaking the bank. Here's how to get the word out... by Len Rashkin

The Five Biggest Estate Planning Mistakes That Enrich The IRS Instead Of Your Family
by Irving Blackman
Readers of this column often ask me to give a second opinion (really a review of an existing estate plan). Typically, the plan has one to three mistakes. Sadly, each mistake causes estate tax dollars to be lost to the IRS... by Irving Blackman

Meetings/Events
Al Weber Jr., COO Of Six Flags Entertainment Corp., To Keynote 2012 IAAPA Leadership Conference: Feb. 22-24, Los Angeles

PRESS RELEASE


Brady Distributing Readies Spring Show In NC As Amusement Expo Follow-Up
Tim Sanford


DNA U.S. Conference Set For May 15 In Los Angeles
N. Montano


League SMART Set For Second Run; NDA-VNEA Conference Takes Place In July
by Staff Reporter
The AMOA-National Dart Association and Valley National 8-Ball League Association team up for second biennial League SMART joint educational conference this summer in Minneapolis...

More Snack Companies Than Ever Plan To Exhibit At 2012 Sweets & Snacks Expo: May 8-10

PRESS RELEASE


New York Vending Association Plans March 14 Annual Meeting In State Capital
Emily Jed


VAMA Plans Feb. 7 Legislative Luncheon In Richmond; Sen. Ryan T. McDougle To Keynote
Emily Jed


Names in the News
Former Nestlé Marketer Jack Martin Joins Made Drinks Co. As Business Development Director
Emily Jed


Paul Finney Named Pepsi Bottling Ventures President And CEO
Emily Jed




Seaga Appoints Llewellyn General Manager For United Kingdom Unit
Tim Sanford


Sheree Edwards Joins NAMA Staff As Regional Legislative Director
Emily Jed


Sodexo Appoints Olivier Poirot As North America Vice-President And CFO
Emily Jed


Small Business News
NRF Forecasts Retail Industry Sales Growth Of 3.4% In 2012


Upfront with the Publisher
Let's Stick Together
Alicia Lavay
Members of the same team will have varying viewpoints. In working together, I would encourage every team member to hold and express his or her own opinions, but also to recognize that no one wins every battle... by Alicia Lavay

Vending Machine Products
Ms. Brown, Newest M&M's Spokescandy, Takes Center Stage
by Staff Reporter


New Product Roundup: Nestlé Pure Life, Love & Quiches Desserts, Chattanooga's Moon Pie, Mrs. Freshley's
Emily Jed


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